If for any reason you are not satisfied with your purchase, we offer a 10-day return policy for unopened model cars. Customers must pay for their own shipping to return the item. Once we receive the item, we will process your refund minus the original shipping fee. If product is damaged and still in box, or the box gets damaged during shipping, please contact us.

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Address For Returns Only:

Racing Model Shop

3484 Boul. Des Sources, #217

Dollard-Des-Ormeaux, QC

H9B 1Z9

Our standard shipping rate starts at $37.99 across Canada, $44.99 to the United States and all orders will be shipped within 3-5 business days. Please note that package insurance is not included and is extra to shipping amount. Please note that shipping times may vary depending on your location. For international orders, please contact us.

Shipping Delays: While we strive to provide accurate estimated shipping dates, unforeseen circumstances such as manufacturing delays or logistical issues may occasionally impact delivery schedules. We regret any inconvenience this may cause and assure you that we are diligently working to fulfill your order as soon as possible.

Cancellation: If your pre-order experiences an extended delay beyond the estimated shipping window and you wish to cancel your order, you may do so by contacting us at info@racingmodelshop.com We understand that timing is important, and we respect your decision to cancel should the delay not meet your expectations.

Contact Us: Should you have any questions or concerns regarding your pre-order, shipping status, or any other inquiries, please don't hesitate to reach out to our customer support team. We're here to assist you and ensure a smooth pre-order experience.

We sincerely appreciate your patience and understanding. Your satisfaction is our priority, and we remain committed to delivering a product that meets your expectations.

We understand that sometimes things come up, and you may need to cancel your order. If you need to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will process a full refund. However, if your order has already been shipped, you will need to follow our return policy.

We take great care in ensuring that all items are packaged securely to prevent damage during shipping. However, in the rare event that your item arrives damaged, please contact us immediately. We will work with you to resolve the issue as quickly as possible.

Please note that all policies outlined above apply only to Formula One Model cars. If you have any questions or concerns regarding our policies, please don't hesitate to contact us. Thank you for choosing Racing Model Shop as your go-to destination for racing model cars!